Accessibility & getting support
We want information about our services to be usable by families and professionals with different access needs. If a page, document or enquiry route is difficult to use, tell the office what you need and which part is causing a problem.
Contact the officeUsing the website
The site uses structured headings, readable text, descriptive links and text alternatives for meaningful photographs. Menus and FAQ controls are intended to work with a keyboard, and motion is reduced when that preference is enabled on your device.
You can enlarge the page using your browser's zoom controls. The layouts are designed to adapt to smaller screens and increased text size. The website is still being reviewed; this statement does not claim a completed independent accessibility certification.
If something prevents you from reading information or making an enquiry, contact us by phone or email. Tell us the page, what you were trying to do and, if you are comfortable sharing it, the device or assistive technology involved. That helps identify the issue without requiring you to diagnose it.
Ask for another way to access information
The main service information is provided in web pages so that opening a brochure is not the only way to understand the provision. If you need a document in a different format or would prefer a conversation, explain what would be useful when contacting the office.
Third-party websites, including review platforms and maps, have their own accessibility features and limitations. You can use the contact details on this site if an external link does not work for you. A phone or email conversation remains available as an alternative to the enquiry interface.
Discuss access before visiting
Website accessibility and physical access are different questions. Please tell the office about requirements for visiting the Urmston centre before travelling. Staff can discuss the current premises and proposed session arrangements with you.
If a young person would benefit from knowing more about the visit in advance, explain what helps them prepare. We can discuss who they will meet, the purpose of the appointment and the practical questions you want answered.
Your questions, answered.
Can I enquire without using a form?
Yes. Call 07951 665435 or email enquiries@beyondeducationtutoring.com. You can explain the service you are interested in and ask the office to help with information that is difficult to access online.
How do I report an accessibility problem?
Contact the office with the page address and a short explanation of the difficulty. Describe what you were trying to do. Device or assistive-technology details may help, but you do not need to provide sensitive personal information.
Does this page confirm the building is suitable for every access need?
No. Contact the office to discuss the specific requirements before arranging a visit. Staff can explain the actual premises and the proposed appointment or session, rather than leave you to rely on an illustrative photograph.
Tell us what would help
We can discuss another way to access the information or prepare for a visit.